Twitter has suffered one of the biggest outages since Elon Musk took over

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Twitter’s website was inaccessible for many users on Monday while others reported problems viewing photos and clicking links within the app, marking one of the biggest service disruptions yet under new owner Elon Musk.

Some users who attempted to load or TweetDeck, a service that allows users to organize their Twitter feed into lists, received an error message: “your current API plan does not include access at this endpoint”. Other users were able to access the site (although it seemed to load slowly), but encountered the same error message when clicking on links.

Outage tracking site DownDetector showed more than 8,000 outage reports from Twitter around noon on Monday. For users who were able to access the platform, the “Twitter API” was all the rage as people tweeted about the issues.

“Certain parts of Twitter may not work as expected at this time,” the company said. said in a tweet. “We made an internal change that had unintended consequences. We are currently working on it and will share an update when it is fixed.

In a separate tweet on Monday, Musk said, “This platform is so fragile (sigh). Will be corrected shortly.

Within an hour or so, the issues seemed to have been mostly resolved. “Things should now be working normally,” the company tweeted around 1 p.m. ET.

Monday’s outage marked Twitter’s second issue in less than a week and third in less than a month. Last Wednesday, some Twitter users who opened their timeline “for you” were greeted with a blank screen and a message saying “welcome to your timeline”, encouraging them to follow other users for tweets to even show up. if they have already followed various accounts. Other users were greeted with a “Welcome to Twitter!” message as if they had just joined the platform.

Three weeks ago, Twitter users encountered various issues with the platform, including being unable to tweet, send direct messages or follow new accounts.

Twitter has had a series of technical issues since Musk took over the company and laid off more than half of its staff late last year. Users have previously reported issues with the app’s two-factor authentication tool, seeing replies listed above a tweet rather than below it, and seeing old tweets appear repeatedly in their tweets. feeds or their mentions.

Some former employees have raised concerns that the mass layoffs under Musk could cause the platform to break down in more or less significant ways, after workers with knowledge of key Twitter systems were pushed out. But Musk continued to downsize in a bid to improve Twitter’s results.

The latest outages come after Twitter reportedly laid off 10% of its staff late last month, including some engineers responsible for site reliability, according to a report from The New York Times.


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