AI cuts baggage limit to 15kg in lowest-fare bracket | India News

NEW DELHI: Air India economy class domestic flyers opting for lower fare brackets will now have a check-in baggage allowance of 15kg — instead of 25kg earlier. All big Indian carriers offer 15kg check-in to domestic flyers (without extra charge) and AI’s generous allowance used to be its USP for economy flyers within India that will somewhat make up for the long-awaited improved cabin product on the airline’s old planes.
An AI spokesperson said: “We introduced a menu-based pricing model or branded fare families last year in line with global airline industry norms.Air India’s fare families, named ‘comfort’, ‘comfort plus’, and ‘flex’ are groupings of fares that offer different levels of benefits and fare restrictions at different price points. The fare families are designed to let our guests choose the kind of fare and services that best suit their requirements.”

“Bundled fares offer a lot more value and greater choice to guests for less. For example, price difference between ‘comfort plus’ and ‘flex’ fares would typically be about Rs 1,000 on a domestic sector like Delhi-Mumbai, with ‘flex’ fare providing value of nearly Rs 9,000, including 10kg extra baggage, zero change or cancellation fees, more loyalty points, greater choice of free seats to choose from.”
Now on domestic routes in economy class, both ‘comfort’ and ‘comfort plus’ fare families offer 15kg baggage allowance, while ‘flex’ provides 25kg allowance. Business class baggage allowance on domestic routes ranges from 25kg to 35kg. Free baggage allowance on international flights varies from market to market, the spokesperson said.